Training

*sigh*

Training has been a nightmare. Day one we had no computers, so we sat around all day chatting and waiting (they never came). Day two, one computer was brought in around 10:00 (after they made us arrive at 7:30), and then it took a while for our trainer to get everything set up and logged in. And then she talked about herself and her family so we probably got 2 hours of learning in but had to stay until 3:30. That was last week. Fast forward to today.

We were scheduled to attend a meeting at 9:00 with somebody from HR to go over the Fidelity company structure, bankruptcy and foreclosure processes, dress code, etc. But our original trainer asked us to come in at 7:30 again, since we didn't get anything done on day 1. We did, but she was 20 minutes late, and then still had to log in and ended up chatting so we didn't accomplish anything before 9. When we walked over to the conference room for the HR meeting, we were informed that it was delayed 15 minutes so it was back to our original trainer to hear more about her personal life.

Fifteen minutes later we tried the conference room again only to find the HR rep buried in piles of papers, frantically shoving them into three-ring binders for us. Way to be prepared. Her computer wasn't set up, so she started the presentation sans Powerpoint; she had included printouts of it in the binders, but they were 3 slides to a page and the text was too small to read. She finally got Powerpoint up and running, and I noticed that she was simply speed-reading the slides and moving on without adding any information of her own (or leaving room for dialog or questions.) Not surprisingly, she admited that this is the first time she's done this presentation, so she's not sure what she's doing. This was especially irritating, though, because she's the one who sent the email invite to us all a week ago. Wasn't that enough time to at least make a quick run-through on her own? I always did that when I lead training sessions at Wells Fargo. (and I had my handouts ready several days in advance...)

Afterwards she handed out a three page test filled with multiple choice questions. But each question had one answer in bold font; she had given us all the answer key.

When is this place going to get their act together? The original plan was to have us on our own by the 16th, but it doesn't sound like our computers will even be ready by then, so we may be stuck with our trainer for another few weeks. Ugh!

I have to just keep telling myself to hang in there...once I'm trained in, I get to work from home and never see or hear these people. I'll be able to take my laptop with me wherever I want, including Atlanta to visit my family, without having to use any vacation time. I'll get to work very flexible hours, and spend more time with Claire. This could be a dream job, if I can survive this incredibly frustrating month.

Can you tell I'm cranky? Time for bed. I'm going to need some rest to deal with this at 7:30 am again.